Table Management Made Easy

 

 

 

 

 

 

 

 

if you're like me, it's not that hard to remember how difficult it can be to get things right with tables in a busy restaurant, indeed you might still be struggling with it all today. Customers that somehow were left waiting for their table for extended periods, tables that have not been bussed and are holding up the guests, and even tables double booked. I'm sure you can think of many other things that go wrong all the time in your restaurant too.

It's a fact that poor table management costs the business bottom line profits, disgruntled customers who will 'never come back', over staffing and a general poor operation of what could otherwise be a really great business.

There are really just a small number of areas in restaurants that need management focus to improve things, but in reality, those objectives often cannot be achieved without the tools needed to make things easier. Consider these aspects:

• Management of the individual tables, whether open, being bussed or being used.

• Customer management to ensure the customer gets their table on time, clean and efficiently

• Easy staff communication with custom messaging.

• Reports and key metrics that can show the truth about performance and goals.

So how are we going to achieve the above? Historically it was not always easy, but over the last few years new technology has been utilised to offer a busy restaurant (or indeed other sectors of business) a solution using wait lists and more. A recent product called LRS Connect that runs on a browser (any browser) has the answers to the above problems and a whole lot more.

Easy guest entry: It's simple to add parties of guests to the list, to offer a quoted time to seating and you are able to make notes of customer preferences.

Paging or SMS text: LRS connect can work with guest pagers or with SMS messages and both methods of communication are fully supported. Indeed, the guest can choose how they want to be contacted when the table is ready.

Status flags: When a customer stated time nears, LRS Connect has markers on screen that change colour so you know exactly the current time left that was originally quoted.

Countdown timers: Built right in to LRS Connect are countdown timers that can alert a guest when their wait time is up. A great feature not found on some solutions.

Custom messages: It's important to get the right messaging out there and simple with LRS Connect and custom messaging to suit your exact needs.

Table management: Check table availability, seat guests or party’s. It's possible to update the table status from anywhere in the building.

Multi device sync: Use more than one iPad in the business. It's possible to use multiple I Pad’s viewing the same wait list so you know anywhere in the business the current state of play.

Unlimited guests: There is no limit imposed on numbers of guests in LRS Connect! Only pay for used SMS texts if you need SMS messaging.

At the heart of LRS Connect are multiple wait lists and the real secret to the success of LRS Connect is the usability of the app with some very powerful features. This is a free application that needs a TX-7471 transmitter and internet access of a browser because the software is a cloud based application.

For further information call 01782 537000 and ask for details without obligation.